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Your safety is our number one priority! Special Covid-19 cleaning procedures in place at HCC Hotels

By | 10 June, 2020 | 0 comments

Covid-19 related cleaning has become a key concern for HCC Hotels and all our properties. The safety of our guests and employees always comes first, that’s why safeguarding their health is our number one priority. As such, new health and safety protocols, as well as a range of special measures we’ve adopted, have been introduced and strengthened in order to guarantee a safe stay in all our locations.

Medidas de limpieza especiales Covid-19

All these measures are based on the health and safety guidelines and recommendations set out by the Spanish government to reduce the spread of coronavirus as we transition into a new normal. Want to know more about the special cleaning procedures introduced at HCC Hotels? In today’s post, we’re going to explain a little more about how the new rules will work in all our properties.

Intense cleaning

The first change we made at HCC Hotels was to introduce more cleaning and disinfecting of rooms and public areas, meaning all parts of our hotels people may pass through during the day, including access roads, lounges, lifts, cafés, dining rooms, and so on.

Cleaning – now more than ever – is one of the most important and vital aspects of the day-to-day running of our hotels. In this sense, in addition to thorough cleaning and disinfecting of all furniture and spaces, ventilation – which now takes place even more frequently – is also a fundamental part of guaranteeing our hotels are safe places to be. It’s also important to note that in all public areas there will be alcoholic hand gel stations available to all customers and employees.

Reduced capacities

Although we’re gradually moving back towards normality step-by-step, it remains the case that avoiding crowds and busy places is the best way to stay safe for now. That’s why one of the special measures introduced by HCC Hotels is to reduce capacity across all our hotels. The purpose of this measure is to guarantee safe social distancing can be maintained between individuals on site, especially in the public areas mentioned above.

Staff training and equipment

HCC Hotels employees are fully aware of the importance of our new cleaning regulations that guarantee their health and wellbeing at work. That’s why every department across all our hotels has been given special training on how to operate whilst guaranteeing the maximum levels of health and safety. Furthermore, personal protective equipment (PPE) has been provided to all members of staff, making sure they’re safe and well in the workplace. 

Constantly adapting and updating our procedures

In these uncertain times, HCC Hotels is aware the situation is constantly changing. As such, our new health and safety protocols are liable to be updated at any time, as we all adapt to new cleaning measures the government may require as the situation unfolds. 

Of course, common sense and individual responsibility are fundamental aspects on which all our protocols and special measures depend. That’s why getting back to normal as soon as possible really is in all our hands.

Categories: barcelona

Barcelona, May 13th 2020

Our highest priority is the health of our customers and employees for this in HCC Hotels is still working hard to provide new and enhanced sanitization and cleaning protocols for a safe stay in our HOTELS.

  • Provision of disinfectant gel in public areas of the hotel.
  • Training adapted for our staff depending on the work department.
  • Equipment for staff with the necessary protection systems.
  • Intensification of cleaning and disinfection in rooms and in public areas.
  • Reduction in capacity and respect for the minimum safety distances established throughout the hotel.
  • Adaptation and constant updating of protocols with new security measures against COVID19 at all times.

As always, we will continue offering personalized service, as we have known over more than 25 years of experience.

We hope to see you soon! We are one step closer to achieving it!

Barcelona, March 24th 2020

It is time to take care of each other!

Following the instructions of the Central Government, we communicate that all HCC Hotels will remain closed until the state of alarm ends. The safety of our employees and customers is and has always been our highest priority.

However, we continue to work from home, so we are available by phone (+34) 934817350 or e-mail hcc@hcchotels.es for any questions you have about your reservations.

At HCC Hotels, we want to send everyone all our support: we will overcome this situation together!

Thank you very much to all.