This Cookies Policy has been drafted according to the provisions of Article 22.2 of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (hereinafter LSSI, by its initials in Spanish), in relation to the General Data Protection Regulation (GDPR) and Organic Law 3/2018, of 5 December, on Data Protection and the Guarantee of Digital Rights (LOPDGDD, by its initials in Spanish), due to the revision of the European Data Protection Board (EDPB) in May 2020 on Guidelines 05/2020 on consent.
DEFINITION AND FUNCTION OF COOKIES
A cookie refers to any type of data storage and recovery device on a user’s computer that stores information and recovers information that is already stored.
This website uses cookies. The cookies used are only linked to the browser of a computer or particular device (an anonymous user), and do not provide any of the user’s personal data. The following types of cookies may be used, according to their purpose:
– Technical cookies: allow the user to browse the web page and use its different options and services, for example, controlling data traffic and reporting, identifying the session, accessing restricted areas, remembering items in and order, carrying out the purchase process of an order, registering or participating in an event, using security features when browsing or storing, disclosing and/or sharing content. These cookies are necessary for the service provided to function correctly.
– Preferences or personalisation cookies: these allow information to be remembered so that the user experience can be customised when users visit the website with regard to the language the site displays, the number of results to be displayed when a user does a search, the appearance or content depending on the type of browser used or the region from which the visit is made, etc.
If the user chooses these features, the preference cookies will be exempt from the provisions of Article 22.2 of the LSSI as they are considered to be a service that is expressly requested by the user, and only when these cookies solely fulfil their selected purpose.
Analytics cookies or performance cookies: quantify the number of users and statistically measure and analyse how the users browse our web page, as well as creating browser profiles of the users on these pages and on our applications, with a view to making improvements.
Behavioural advertising cookies: store behavioural information of the users obtained through continually observing their browsing habits, allowing us to create a specific profile to show advertising.
The website´s own cookies are created and managed by the web page manager. Third-party cookies are managed by technical, analytics, social networks, personalisation and advertising (including behavioural advertising) service providers outside the jurisdiction of the web page manager.
2.TYPES OF COOKIES USED
The cookies used on this web page and their purpose are explained below:
Depending on the version of the booking engine, these cookies are necessary for its optimal functioning.
Strictly necessary
www.hcchotels.com
moove_gdpr_popup
1 week
Set to display Cookie Policy
Strictly necessary
www.hcchotels.com
qtrans_front_language
Persistent
Configured to manage the visitor’s language
Strictly necessary
www.hcchotels.com
__cfduid
Cookie associated with sites using Cloudflare, used to speed up page load times
Strictly necessary
www.hcchotels.com
mirai_mcc_ha_au
90 days
Cookie associated with Mirai.com booking engine tracking
Analytics cookies
www.hcchotels.com
hjIncludedInSample
Session
This cookie is associated with browser session and indicates the functionality and web analytics services of Hotjar, a Malta based company. It uniquely identifies a visitor during a single browser session and indicates that they are included in a sample audience.
Analytics cookies
www.hcchotels.com
TawkConnectionTime
Session
Cookie associated with Twak.com for chat management and support.
Strictly necessary
www.hcchotels.com
ft-user-id, ft-client-id
5 years
Cookie associated with Flip.to for user identification
Strictly necessary
THIRD PARTY COOKIES
Domain
Name
Duration
Goal
Type
hotjar.com
_hjIncludedInSample
Persistent
This session cookie is set to notify Hotjar if the visitor is included in the sample used to generate funnels.
Cookies set by HubSpot to track visitors to hotjar.com
Analysis cookies
hotjar.com
mp_*
Persistent
Cookies set by Mixpanel to track usage on hotjar.com
Analysis cookies
google.com/analytics/
_gat, _dc_gtm_
Persistent
Used to limit request rates. If Google Analytics is used through Google Tag Manager, this cookie will be called _dc_gtm_.
Analysis cookies
google.com/analytics/
_gac_
Persistent
Contains campaign-related information for the user. If you have linked Google Analytics and AdWords accounts, AdWords web conversion tags will read this cookie unless you opt out.
Behavioural advertising
google.com/analytics/
__utma
Persistent
It is used to distinguish users and sessions. The cookie is created when the JavaScript library is executed and there is no __utma cookie. The cookie is updated each time data is sent to Google Analytics.
Functionality
google.com/analytics/
__utmb
Persistent
Used to determine new sessions or visits. The cookie is created when the JavaScript library is executed and there is no __utmb cookie. The cookie is updated each time data is sent to Google Analytics.
Analytics Cookies
google.com/analytics/
__utmc
Persistent
Not used in ga.js. It is set to interact with urchin.js. Previously, this cookie acted in conjunction with the __utmb cookie to determine whether the user was in a new session or visit.
Functionality
google.com/analytics/
__utmt
Persistent
Used to limit request rate
Analytics cookies
google.com/analytics/
__utmz
Persistent
Stores the traffic source or campaign that explains how the user reached the site. The cookie is created when the JavaScript library is executed and is updated each time data is sent to Google Analytics.
Analytics cookies
aws.amazon.com
AWSALB
Persistent
Set by the use of an Amazon ELB Application Load Balancer
Functionality
veinteractive.com
__ssid
Persistent
Cookie set by thehotelsnetwork.com for the management and optimisation of visits to the website.
Analytics analysis
criteo.com
uid
Persistent
Sets an identifier for the session. This allows the website to obtain data on visitor behaviour for statistical purposes.
vimeo.com
vimeo
15 days
Vimeo uses some cookies to check whether users select certain features or preferences.
Functionality
vimeo.com
_uetvid
Session
Vimeo uses some cookies to check whether users select certain features or preferences.
“Analytics cookies”
vimeo.com
_gcl_au
45 days
Vimeo uses some cookies to check whether users select certain features or preferences.
Analytics cookies
vimeo.com
_fbp
45 days
Vimeo uses some cookies to check whether users select certain features or preferences.
Analytics cookies
vimeo.com
_abexps
380 days
Vimeo uses some cookies to check whether users select certain features or preferences.
Analytics cookies
vimeo.com
player
365 days
Vimeo uses some cookies to check whether users select certain features or preferences.
Functionality
vimeo.com
__qca
377 days
Vimeo uses some cookies to check whether users select certain features or preferences.
Analytics cookies
vimeo.com
sd_client_id
2 years
Vimeo uses some cookies to check whether users select certain features or preferences.
Analytics cookies
vimeo.com
_ga
2 years
Vimeo uses some cookies to check whether users select certain features or preferences.
Analytics cookies
vimeo.com
vuid
2 years
Vimeo uses some cookies to check whether users select certain features or preferences.
Analytics cookies
vimeo.com
__ssid
10 years
Vimeo uses some cookies to check whether users select certain features or preferences.
Analytics cookies
vimeo.com
is_logged_in
10 years
Vimeo uses some cookies to check whether users select certain features or preferences.
“Analytics cookies”
vimeo.com
has_logged_in
10 years
Vimeo uses some cookies to check whether users select certain features or preferences.
Analytics cookies
doubleclick.net
IDE
365 days
Tracking Cookie for ad campaigns
Behavioural advertising
google.com
__Secure-3PAPISID
2 years
Builds a profile of website visitors’ interests to show relevant and personalised ads through retargeting.
Functionality
google.com
__Secure-3PSID
2 years
Builds a profile of website visitors’ interests to display relevant and personalised ads through retargeting.
Functionality
google.com
__Secure-APISID
8 months
Builds a profile of website visitors’ interests to display relevant and personalised ads through retargeting.
Functionality
google.com
__Secure-HSID
8 months
To secure the digitally signed and encrypted Google Unique ID data and store the most recent login time that Google uses to identify visitors, prevent fraudulent use of login data and protect visitor data from unauthorised parties. This may also be used for targeting purposes to display relevant and personalised advertising content.
Functionality
google.com
__Secure-SSID
8 months
Stores information about how the visitor uses the website and what ads they may have seen prior to visiting the website. It is also used to personalise ads across Google domains.
Functionality
thehotelsnetwork.com
__thn_ss
Session
This cookie is created to manage the server session. It is a PHP session that creates it. This cookie allows the user experience to be personalised.
Functionality
thehotelsnetwork.com
nlbi_2454396
Session
Incapsula DDoS Protection and Web Application Firewall: load balancing cookie to ensure that requests from a client are sent to the same origin server
Functionality
thehotelsnetwork.com
incap_ses_766_2454396
Session
Incapsula DDoS Protection and Web Application Firewall: cookie to link HTTP requests to a specific session (aka visit). Reopening the browser and accessing the same site are logged as different visits. To keep existing sessions (i.e. session cookie)
Functionality
thehotelsnetwork.com
_gid
2 hours
Contains a unique identifier used by Google Analytics to determine that two distinct logins belong to the same user across browsing sessions.
Analytics cookies
thehotelsnetwork.com
_ga
2 hours
Contains a unique identifier used by Google Analytics to determine that two different logins belong to the same user across browsing sessions.
Analytics cookies
thehotelsnetwork.com
visid_incap_2454396
364 days, 21 hours
cookie to link certain sessions to a specific visitor (visitor representing a specific computer). To identify customers who have already visited Incapsula. The only cookie that is persistent for 12 months.
Functionality
thehotelsnetwork.com
thn_id
730 days
This cookie is created to identify users with a unique ID consisting of a hexadecimal character string. This cookie is used to be able to identify users on their next visit to the websites of the hotels in the network. This cookie makes it possible to personalise the user’s experience.
Functionality
3. SET COOKIES
ACCEPTANCE OF COOKIES
This web page contains links to third-party websites whose privacy policies are outside this website’s jurisdiction. When accessing these websites, you may decide whether to accept their privacy and cookies policies.
3.1 DISABLE OR ELIMINATE COOKIES
The user may set their browser to send an on-screen notification when receiving cookies to avoid installing them on their hard disk. All browsers allow changes to be made to disable the cookies settings. These settings can be found in “options” or “preferences” on the browser menu. Below is a list of links to each browser to disable cookies following the instructions:
However, we inform you that disabling cookies may prevent or hinder the provision of the services offered by this website.
4. INTERNATIONAL TRANSFERS
You can find out about the transfers to third countries made by the third parties identified in this Cookies Policy in their corresponding policies, as the case may be:
These cookies are not used to create profiles that involve automated decision-making that may entail legal implications for the user.
6. PRESERVATION PERIOD
The personal data obtained through the use of cookies will be stored for the period indicated in the column “Duration” and, at the end of this period, for the legally prescribed periods applicable to the different purposes. At the end of this prescribed period, the data will be deleted.
7. MORE INFORMATION
For more information on the handling of your personal data, please check our Privacy Policy.
If you have any questions, comments or suggestions regarding the Cookie Policy, please send an email to informatica@hcchotels.es
Our highest priority is the health of our customers and employees for this in HCC Hotels is still working hard to provide new and enhanced sanitization and cleaning protocols for a safe stay in our HOTELS.
Provision of disinfectant gel in public areas of the hotel.
Training adapted for our staff depending on the work department.
Equipment for staff with the necessary protection systems.
Intensification of cleaning and disinfection in rooms and in public areas.
Reduction in capacity and respect for the minimum safety distances established throughout the hotel.
Adaptation and constant updating of protocols with new security measures against COVID19 at all times.
As always, we will continue offering personalized service, as we have known over more than 25 years of experience.
We hope to see you soon! We are one step closer to achieving it!
Barcelona, March 24th 2020
It is time to take care of each other!
Following the instructions of the Central Government, we communicate that all HCC Hotels will remain closed until the state of alarm ends. The safety of our employees and customers is and has always been our highest priority.
However, we continue to work from home, so we are available by phone (+34) 934817350 or e-mail hcc@hcchotels.es for any questions you have about your reservations.
At HCC Hotels, we want to send everyone all our support: we will overcome this situation together!
Thank you very much to all.
Cookie settings
Here you can set your preferences and choose how you want us and other selected companies to use your data by installing cookies or using similar technologies.
You can change or withdraw your consent at any time by going to the "Cookie settings" on our website.
Rejecting the installation of cookies may imply the incorrect functioning of certain services.Rejecting the installation of cookies may imply the incorrect functioning of certain services. For more information about cookies, you can consult our Cookies Policy.
Strictly necessary cookies
Strictly necessary cookies are those that are essential for the proper use of the website.
In those cookies we do not store any sensitive information.
Marketing and Advertising Cookies
This website uses analytics cookies that allow tracking user behavior. It also uses advertising cookies, which allows developing a specific profile to display personalized ads based on this profile on other pages. The data registered through these cookies will be accessible to third-party companies such as Google, Doubleclick, YouTube, Meta, Facebook, Instagram, Microsoft, Twitter, X, Yandex
Please enable Strictly Necessary Cookies first so that we can save your preferences!