COOKIE POLICY
This cookie policy is drawn up in compliance with the obligations set out in article 22.
2 of Law 34/2002, of 11 July, on information society services and electronic commerce (hereinafter, LSSI), in relation to the General Data Protection Regulation (RGPD) and Organic Law 3/2018, of 5 December, on Data Protection and guarantee of digital rights (LOPDGDD), on the occasion of the review of the European Data Protection Committee (ECDC) in May 2020 in the Guidelines 05/2020 on consent.
DEFINITION AND FUNCTION OF COOKIES
A cookie is any type of data storage and retrieval device used in a user's terminal equipment for the purpose of storing information and retrieving information already stored.
Cookies are used for the use of this website.
The cookies that may be used are only associated with the browser of a specific computer or device (an anonymous user), and do not in themselves provide any personal data about the user.
The following types of cookies may be used, grouped by their purpose:
- Technical cookies: these allow the user to browse the website and use the different options or services that exist on it; for example, to control traffic and data communication, identify the session, access restricted areas, remember the elements that make up an order, carry out the purchase process of an order, make the application for registration or participation in an event, use security elements during browsing or store, disseminate and/or share content.
- These cookies are necessary for the operation of the service offered
.
Preference or personalisation cookies: these enable information to be remembered so that the user can access the service with certain characteristics that may differentiate their experience from that of other users; for example, the language, the number of results to be shown when the user performs a search, the appearance or content of the service depending on the type of browser through which the user accesses the service or the region from which they access the service, etc.
If the user chooses these characteristics, preference cookies will be exempt from the obligations of article 22.2 of the LSSI as they are considered a service expressly requested by the user, provided that the cookies are exclusively for the purpose selected.
Analysis or measurement cookies: these allow us to quantify the number of users and thus carry out the measurement and statistical analysis of the use and activity made by users of our website, as well as to create user browsing profiles on these pages and in our applications, all with the aim of introducing improvements.
Behavioural advertising cookies: these store information on the behaviour of users obtained through the continuous observation of their browsing habits, which allows us to develop a specific profile to display advertising based on the same.
First-party cookies are those created or managed by the party responsible for the website. Third-party cookies are those managed by providers of technical services, analysis, social networks, personalisation and advertising (including behavioural advertising) outside the party responsible for the website.
TYPE OF COOKIES USED
The cookies used on this website and their purpose are detailed below:
OWN COOKIES
Domain
|
Name
|
Duration
|
Purpose
|
Type
|
www.hcchotels.com
|
utm_source, utm_medium,utm_campaign, utm_content,utm_params
|
Persistent
|
Cookie designed to track the origin of the visitor booking on the website
|
Analytics cookies
|
www.hcchotels.com
|
BOOKINGVALUES, BOOKING_VALUE, CART_ROOMS_COOKIE_v2, CART_EXTRAS_COOKIE_v2, CART_COOKIE |
Persistent
|
Depending on the version of the booking engine, these cookies are necessary for its optimal functioning.
|
Strictly required
|
www.hcchotels.com
|
moove_gdpr_popup
|
1 week
|
Set to display Cookie Policy
|
Strictly required
|
www.hcchotels.com
qtrans_front_language
|
Persistent
|
Set to manage the visitor's language.
|
Strictly Necessary
|
www.hcchotels.com
|
__cfduid
|
|
Cookie associated with sites using Cloudflare, used to speed up page load times.
|
Strictly Necessary
|
www.hcchotels.com
|
mirai_mcc_ha_au
|
90 days
|
Cookie associated with the tracking of the Mirai.com booking engine.
|
Analytics Cookies
|
www.hcchotels.com
|
Included In Sample
|
Session
|
This cookie is associated with the browser session and indicates the functionality and web analytics services of Hotjar, a company based in Malta. It uniquely identifies a visitor during a single browser session and indicates that they are included in an audience sample.
|
Strictly Necessary
|
www.hcchotels.com
|
TawkConnectionTime
|
Session
|
Cookie associated with Twak.com for chat management and support.
|
Strictly Necessary
|
www.hcchotels.com
|
ft-user-id, ft-client-id
|
5 years
|
Cookie associated with Flip.to for user identification.
|
Strictly Necessary
|
www.hcchotels.com
|
triptease-identity-data
|
|
Cookie associated with Triptease.com for user identification.
|
|
THIRD-PARTY COOKIES
Domain
|
Name
|
Duration
|
Purpose
|
Type
|
hotjar.com
|
_hjIncludedInSample
|
Persistent
|
Esta cookie de sesión está configurada para notificar a Hotjar si el visitante está incluido en la muestra que se usa para generar funnels.
|
Analytics Cookies
|
hotjar.com
|
__hs*, hubspotutk, hsPagesViewedThisSession, hsfirstvisit
|
Persistent
|
Cookies set by HubSpot to track visitors on hotjar.com.
|
Analytics Cookies
|
hotjar.com
|
mp_*
|
Persistent
|
Cookies set by Mixpanel to perform usage tracking on hotjar.com.
|
Analytics Cookies
|
google.com/analytics/
|
_gat, _dc_gtm_
|
Persistent
|
Used to limit the rate of requests. If Google Analytics is used through Google Tag Manager, this cookie will be named dc_gtm
|
Analytics Cookies
|
google.com/analytics/
|
_gac_
|
Persistent
|
Contains campaign-related information for the user. If you have linked your Google Analytics and AdWords accounts, AdWords web conversion tags will read this cookie unless you opt out of it.
|
Behavioral Advertising
|
google.com/analytics/
|
__utma
|
Persistent
|
It is used to distinguish users and sessions. The cookie is created when the JavaScript library is executed and no __utma cookie is present. The cookie is updated each time data is sent to Google Analytics.
|
Analytics Cookies
|
google.com/analytics/
|
__utmb
|
Persistent
|
It is used to determine new sessions or visits. The cookie is created when the JavaScript library is executed and no __utmb cookie is present. The cookie is updated each time data is sent to Google Analytics.
|
Analytics Cookies
|
google.com/analytics/
|
__utmc
|
Persistent
|
It is not used in ga.js. It is configured to interact with urchin.js. Previously, this cookie worked alongside the __utmb cookie to determine if the user was in a new session or visit.
|
Functionality
|
google.com/analytics/
|
__utmt
|
Persistent
|
Used to limit the rate of requests.
|
Analytics Cookies
|
google.com/analytics/
|
__utmz
|
Persistent
|
Stores the traffic source or campaign that explains how the user arrived at the site. The cookie is created when the JavaScript library is executed and is updated each time data is sent to Google Analytics.
|
Analytics Cookies
|
aws.amazon.com
|
AWSALB
|
Persistent
|
Set by the use of an Amazon ELB Application Load Balancer.
|
Functionality
|
veinteractive.com
|
__ssid
|
Persistent
|
Cookie set by thehotelsnetwork.com for the management and optimization of website visits.
|
Analytics Cookies
|
criteo.com
|
uid
|
Persistent
|
Sets an identifier for the session. This allows the website to gather data on the visitor's behavior for statistical purposes.
|
|
vimeo.com
|
vimeo
|
15 days
|
Vimeo uses some cookies to check if users select certain features or preferences.
|
Funcionalidad
|
vimeo.com
|
_uetvid
|
Sesión
|
Vimeo uses some cookies to check if users select certain features or preferences.
|
Analytics Cookies
|
vimeo.com
|
_gcl_au
|
45 days
|
Vimeo uses some cookies to check if users select certain features or preferences.
|
Analytics Cookies
|
vimeo.com
|
_fbp
|
45 days
|
Vimeo uses some cookies to check if users select certain features or preferences.
|
Analytics Cookies
|
vimeo.com
|
_abexps
|
380 days
|
Vimeo uses some cookies to check if users select certain features or preferences.
|
Analytics Cookies
|
vimeo.com
|
player
|
365 days
|
Vimeo uses some cookies to check if users select certain features or preferences.
|
Functionality
|
vimeo.com
|
__qca
|
377 days
|
Vimeo uses some cookies to check if users select certain features or preferences.
|
Analytics Cookies
|
vimeo.com
|
sd_client_id
|
2 years
|
Vimeo uses some cookies to check if users select certain features or preferences.
|
Analytics Cookies
|
vimeo.com
|
_ga
|
2 years
|
Vimeo uses some cookies to check if users select certain features or preferences.
|
Analytics Cookies
|
vimeo.com
|
vuid
|
2 years
|
Vimeo uses some cookies to check if users select certain features or preferences.
|
Analytics Cookies
|
vimeo.com
|
__ssid
|
10 years
|
Vimeo uses some cookies to check if users select certain features or preferences.
|
Analytics Cookies
|
vimeo.com
|
is_logged_in
|
10 years
|
Vimeo uses some cookies to check if users select certain features or preferences.
|
Analytics Cookies
|
vimeo.com
|
has_logged_in
|
10 years
|
Vimeo uses some cookies to check if users select certain features or preferences.
|
Analytical Cookies
|
doubleclick.net
|
IDE
|
365 days
|
Tracking Cookie for Advertising Campaigns
|
Behavioral Advertising
|
google.com
|
__Secure-3PAPISID
|
2 years
|
Builds a profile of website visitors' interests to display relevant and personalized ads through retargeting.
|
Functionality
|
google.com
|
__Secure-3PSID
|
2 years
|
Builds a profile of website visitors' interests to display relevant and personalized ads through retargeting.
|
Functionality
|
google.com
|
__Secure-APISID
|
8 months
|
Builds a profile of the website visitors' interests to display relevant and personalized ads through retargeting.
|
Functionality
|
google.com
|
__Secure-HSID
|
8 months
|
To secure the digitally signed and encrypted data of the unique Google ID and store the most recent login time that Google uses to identify visitors, prevent fraudulent use of login data, and protect visitor data from unauthorized parties. This may also be used for targeting purposes to display relevant and personalized advertising content.
|
Functionality
|
google.com
|
__Secure-SSID
|
8 months
|
Stores information about how the visitor uses the website and about any advertisements they may have seen before visiting the site. It is also used to personalize ads across Google domains.
|
Functionality
|
thehotelsnetwork.com
|
__thn_ss
|
Session
|
This cookie is created to manage the server session. It is generated by a PHP session. This cookie allows for the personalization of the user experience.
|
Functionality
|
thehotelsnetwork.com
|
nlbi_2454396
|
Sesión
|
Incapsula DDoS Protection and Web Application Firewall: cookie de balanceo de carga para asegurar que las solicitudes de un cliente sean enviadas al mismo servidor de origen
|
Funcionalidad
|
thehotelsnetwork.com
|
incap_ses_766_2454396
|
Sesión
|
Incapsula DDoS Protection and Web Application Firewall: cookie para vincular las peticiones HTTP a una sesión determinada (también conocida como visita). La reapertura del navegador y el acceso al mismo sitio se registran como visitas diferentes. Para mantener las sesiones existentes (es decir, la cookie de sesión)
|
Functionality
|
thehotelsnetwork.com
|
_gid
|
2 hours
|
It contains a unique identifier used by Google Analytics to determine that two different accesses belong to the same user across browsing sessions.
|
Analytical Cookies
|
thehotelsnetwork.com
|
_ga
|
2 hours
|
Contains a unique identifier used by Google Analytics to determine that two distinct visits belong to the same user across browsing sessions.
|
Analytical Cookies
|
thehotelsnetwork.com
|
visid_incap_2454396
|
364 days, 21 hours
|
Cookie to link certain sessions to a specific visitor (a visitor representing a specific computer). Used to identify clients who have previously visited Incapsula. This is the only cookie that persists for 12 months.
|
Functionality
|
thehotelsnetwork.com
|
thn_id
|
730 days
|
This cookie is used to uniquely identify users through a hexadecimal-generated ID. Its purpose is to recognize users during future visits to the websites of hotels within the network, in order to personalize and enhance their browsing experience.
|
Functionality
|
3. CONFIGURING COOKIES
ACCEPTANCE OF COOKIES
This website contains links to third-party websites, whose privacy policies are unrelated to the owner of this website. By accessing such websites, you can decide whether to accept their privacy and cookie policies.
3.1 DISABLE OR DELETE COOKIES
The user has the option to configure their browser to be notified on screen when cookies are received and to prevent their installation on the hard drive. All browsers allow you to make changes in order to disable cookie settings. These settings are located in the "options" or "preferences" menu of your browser. Below, you can find the links for each browser to disable cookies by following the instructions:
- Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
- Firefox: http://goo.gl/F5pHX
- Chrome: http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647
- Google: https://tools.google.com/dlpage/gaoptout?hl=en
- Safari: http://support.apple.com/kb/ph5042
- Opera: http://www.opera.com/help/tutorials/security/privacy/
However, we inform you that disabling any cookie may prevent or make it difficult to navigate or provide the services offered on this website.
4. INTERNATIONAL TRANSFERS
You can find information about international transfers, if any, made by the third parties identified in this cookie policy in their respective policies:
Google:
https://policies.google.com/privacy?hl=en
5. AUTOMATED DECISIONS
These cookies are not used for profiling that involves automated decision-making with legal effects for the user.
6. RETENTION PERIOD
The personal data obtained from the use of cookies will be retained for the period specified in the "Duration" description column and, once this period expires, during the applicable legal prescription periods according to the different purposes. After the expiration of the prescription period, your data will be deleted.
7. MORE INFORMATION
For more information on the processing of your data, you can consult our privacy policy
If you have any questions, comments, or suggestions regarding the Cookie Policy, you can contact us in writing at the email address informatica@hcchotels.es