Enter dates and see prices

(English) Hotels: star-shaped quality

By | 5 June, 2015 | 0 comments

A common question posed by those wanting to stay in a hotel is what criteria have been followed for it to be rated as a one or five-star hotel. In Spain, it is usually thought that the assessment of these establishments goes hand in hand with the services provided. The thoroughness with which this line of work is being handled has borne fruit and it prevents tourists from feeling unsatisfied when their expectations are not fulfilled.

In Spain, the different Autonomous Communities have the power to rate hotels, but this does not hinder a uniform use of criteria throughout the whole country so that inequalities among regions won’t arise. Before opening a hotel, it is mandatory to request its rating at the relevant Department or Directorate General for Tourism, and it will be valid as long as the establishment meets the law standards.

In order to guarantee that a hotel keeps complying over time with the requirements needed to have a certain number of stars, each Community carries out regular site inspections. This way, both the quality of the service and the excellence of the Spanish hotel system, a referent throughout Europe, are warranted.

With the purpose of achieving a greater criteria unification, the Confederación Española de Hoteles y Alojamientos Turísticos (Spanish Confederation of Hotels and Tourist Accommodations, CEHAT in Spanish) published in 2011 a guideline for the various autonomous regulations in Spain to follow. Among other things, this document details the minimum number of square metres that the rooms in a hotel must have in order to be accordingly rated and the required equipment in each case. For example, double rooms in a five-star hotel should have at least 17 square metres, while the ones in a three-star hotel can just have 15 square metres.

Even though hotel ratings are usually divided into five levels, Communities such as Catalonia included two more a few years ago: four-star superior and great luxury. In this particular case, the criteria used to obtain these ratings are not just based on the rooms measures, but also on their equipment.

As you can see, the Spanish star-granting system does not come about by chance, but it meets strict dispositions reinforced by constant inspections. Thanks to this thorough work, in Spain we can no longer use an expression that translates as: “this hotel is about to lose a star”.

Categories: Tourism

Leave a Comment

Your email address will not be published. Required fields are marked*


Barcelona, May 13th 2020

Our highest priority is the health of our customers and employees for this in HCC Hotels is still working hard to provide new and enhanced sanitization and cleaning protocols for a safe stay in our HOTELS.

  • Provision of disinfectant gel in public areas of the hotel.
  • Training adapted for our staff depending on the work department.
  • Equipment for staff with the necessary protection systems.
  • Intensification of cleaning and disinfection in rooms and in public areas.
  • Reduction in capacity and respect for the minimum safety distances established throughout the hotel.
  • Adaptation and constant updating of protocols with new security measures against COVID19 at all times.

As always, we will continue offering personalized service, as we have known over more than 25 years of experience.

We hope to see you soon! We are one step closer to achieving it!

Barcelona, March 24th 2020

It is time to take care of each other!

Following the instructions of the Central Government, we communicate that all HCC Hotels will remain closed until the state of alarm ends. The safety of our employees and customers is and has always been our highest priority.

However, we continue to work from home, so we are available by phone (+34) 934817350 or e-mail hcc@hcchotels.es for any questions you have about your reservations.

At HCC Hotels, we want to send everyone all our support: we will overcome this situation together!

Thank you very much to all.